Interview Call Guarantee

The 100% Money-Back Guarantee applies exclusively to candidates who have purchased and completed delivery of all the following services:

• Professional Resume Writing Service
• LinkedIn Profile Optimization Service
• Job Portal Optimization Services (Naukri, Indeed, Shine, Monster)

The guarantee period begins only after full delivery and activation of all services listed above.

• The guarantee is valid for 90 calendar days from the date of final service delivery.
• If the candidate does not receive at least one qualifying interview call during this 90-day period, they may request a refund.
• Refund requests must be submitted within 7 calendar days after completion of the 90-day period.
• Candidate must inform their assigned CVefy counsellor of no interview calls received every 15 days throughout the 90-day post-delivery support period.
• Failure to complete any scheduled 15-day check-in will result in automatic rejection of the refund claim and the candidate will no longer be eligible for the Money Back Guarantee.

To initiate a refund claim, the client must send an email to support@cvefy.com with the subject line 'Interview Call Guarantee Claim — [Full Name] — [Order ID]'. The email must include: (a) a declaration that no qualifying interview call was received during the 90-day period, (b) proof of a minimum of 50 job applications per month in the form of screenshots or exported records from job portals, and (c) confirmation that all 15-day check-ins were completed on time. Claims submitted without the complete documentation listed above will not be processed. CVefy reserves the right to conduct a verification review of up to 10 business days before approving or rejecting a refund claim. The 7–10 business day refund processing timeline begins only after the claim has been approved following this review.

To remain eligible, the candidate must:

• Submit a minimum of 50 relevant job applications per month during the 90-day guarantee period
• Apply only to roles aligned with their qualifications, experience, and industry background
• Maintain consistent and active job search efforts throughout the full 90 days
• Use the resume provided by CVEFY without significant modifications

Failure to meet the minimum application requirement will void the guarantee.

Relevance of job applications will be assessed by CVefy based on the career profile, target role, industry, and experience level discussed and documented at the time of onboarding. Applications to roles outside the agreed target profile will not be counted toward the 50-application-per-month minimum.

To ensure transparency and prevent misuse, candidates must:

• Provide secure access to all job portal accounts used for applications for monitoring and verification purposes
• Provide proof that the resume delivered by CVEFY was used for submitted applications
• Provide email access, if requested, strictly for verification of interview communications and application activity

Failure to provide requested access or verification may result in immediate disqualification from the guarantee.

A qualifying interview call includes:

• Phone call from a recruiter or hiring manager
• Recruiter screening call
• Virtual or in-person interview
• Screening interview
• Assessment interview discussion

The following do NOT qualify:

• Automated application acknowledgments
• System-generated email responses

Receipt of at least one qualifying interview call during the 90-day period constitutes fulfillment of the guarantee.

The guarantee will be void and refund claims will be rejected if:

• False, misleading, or incomplete information is provided
• Fabricated screenshots, edited emails, or falsified documentation are submitted
• Application records are manipulated or misrepresented
• Portal or email access is restricted, altered, or selectively provided to avoid verification

Any deliberate misuse will result in permanent disqualification from CVEFY services.

The guarantee does not apply in cases including but not limited to:

• Applications submitted to unrelated or underqualified roles
• Significant alterations made to the resume after delivery
• Undisclosed employment gaps, legal issues, or work authorization limitations
• Industry-wide hiring freezes or external market conditions beyond our control
• If the client secures employment or accepts a job offer at any point during the 90-day guarantee period, the guarantee is automatically voided. The client is required to notify CVefy of any employment secured during this period.

If all eligibility criteria are met and no qualifying interview call is received within 90 days:

• A full refund will be processed within 7–10 business days
• Refunds will be issued through the original payment method only

All refund requests are subject to internal review and verification.

The Interview Call Guarantee is applicable only once per client and cannot be transferred, reassigned, or combined with other promotional offers.

CVefy reserves the right to amend these guarantee terms at any time. Amendments will not apply retroactively to clients who have already formally activated the guarantee under a previous version. The version of these terms active at the time of your purchase governs your claim.