Privacy Policy

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and mailing address
• Professional Information: Work history, education, skills, certifications, and career objectives
• Payment Information: Credit/debit card details, billing address (processed securely through our payment partners)
• Communication Data: Emails sent to support@cvefy.com are the official record of your instructions and requests. Messages received via WhatsApp, phone, or other channels are logged for context but do not constitute binding instructions.
• Resume and Career Documents: Existing resumes, cover letters, and LinkedIn profile information you share with us

We use the information we collect to:

• Provide, maintain, and improve our resume writing and career services
• Create customized, professional resumes, cover letters, and LinkedIn profiles
• Process transactions and send related information
• Communicate with you about our services, updates, and promotional offers
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our services
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (payment processors, cloud storage providers)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

CVefy acts as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 (India). We process your personal data only for the purpose for which it was provided, retain it only as long as necessary, and implement reasonable security safeguards as required under the Act. In the event of a personal data breach likely to affect your interests, CVefy will notify you and the Data Protection Board of India within the timelines prescribed under the Act.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Your resume documents and career information will be retained for up to 2 years after your last interaction with us, unless you request deletion.

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of marketing communications at any time

We use the following types of cookies on our website: (a) Essential cookies required for basic site functionality and security; (b) Analytics cookies via Google Analytics to understand how visitors interact with our site; (c) Marketing cookies via Meta Pixel and Google Ads to measure advertising campaign performance; (d) Payment cookies via Razorpay for secure transaction processing. You can disable non-essential cookies via your browser settings, though doing so may affect certain site functionality.

By providing your phone number and submitting a query or placing an order, you consent to being contacted by CVefy via phone call, SMS, and WhatsApp for service-related communication and updates. For all order-related instructions and formal requests, email at support@cvefy.com is the only official channel. CVefy is not responsible for delays or communication gaps arising from instructions shared on any other channel. You may withdraw communication consent at any time by writing to support@cvefy.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

CVefy
Email: support@cvefy.com
Phone: +91 8767946293